We’re pleased to share that our Kent team is moving to a new office location as part of our continued investment in growth and service excellence.
From Monday 4th August our new address will be:
113 High Street
Rainham
Kent ME8 8AA
This move reflects our ongoing commitment to strengthening our presence in the region and investing in the future of our Kent team. As our business continues to grow, so too does our need for a space that supports collaboration, innovation, and the delivery of exceptional service.
The new office provides a more modern and flexible environment for our team, enabling us to work even more effectively and continue meeting your needs with the same high standards you expect from us.
While the address is changing, our roots remain firmly in Kent. We’re proud to stay local — just with a bit more room to grow and thrive.
What’s changing?
📍 Our office address.
What’s staying the same?
📞 All contact details and support processes.
How to contact your support team
Getting support remains as straightforward as ever.
📧 Email (recommended):
Please continue to contact your dedicated team at [helpdesk@iglutech.com].
Your message will automatically generate a trackable support ticket, ensuring a prompt response and full visibility from start to resolution.
🌐 Customer Portal:
You can also raise a ticket via your portal, where you can:
• Submit support requests
• Track existing tickets
• Use the new starter and leaver process
🖱️ Using an iglu-managed device?
Click the iglu logo and select “Request Support”.
📞 Prefer to speak to someone directly?
Call us on 0203 318 3050 — we’re always happy to help.
🏢 Visiting us?
We’d love to see you — but please note that office visits are by appointment only. This helps us ensure the right people are available to meet you and that we can give you our full attention.
🕗 Support Hours:
Monday to Friday, 8:00 AM – 6:30 PM (excluding public holidays